tag:blogger.com,1999:blog-6289604017126975295.post5579224990176158468..comments2023-10-16T06:38:52.599-04:00Comments on The Hand That Rocks the Cradle: My Worst Nightmare Came TrueFrancescahttp://www.blogger.com/profile/01331305064233490917noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-6289604017126975295.post-91410726937086101892012-12-13T04:45:23.286-05:002012-12-13T04:45:23.286-05:00not worth crying over especially since you didn...not worth crying over especially since you didn't treat the item carelessly but did wrap it up -DADDADhttps://www.blogger.com/profile/06781299284486966176noreply@blogger.comtag:blogger.com,1999:blog-6289604017126975295.post-21277300391009603002012-12-10T19:10:14.067-05:002012-12-10T19:10:14.067-05:00As an Etsy seller it is hard to please everyone. Y...As an Etsy seller it is hard to please everyone. You did your best and now you are willing to do whatever is needed to rectify the problem. I wish we when someone does leave negative feedback we could explain our side. We have 2 Etsy shops and one is wall vinyl. We tell you that it has to go on a SMOOTH surface. We got negative feed back from someone because she had textured walls and it wouldn't apply. Crazy!<br />Just wanted to let you know I did get your email and am interested in a giveaway. Just let me know the details. Thanks! Twice as Nicehttps://www.blogger.com/profile/03862996772241416588noreply@blogger.comtag:blogger.com,1999:blog-6289604017126975295.post-37379000446397884792012-12-07T19:47:46.420-05:002012-12-07T19:47:46.420-05:00Oh Cheski, I am so sorry to hear it. I think most...Oh Cheski, I am so sorry to hear it. I think most people understand that mistakes happen. The most important thing for me is how the mistakes are handled. (I look at a lot of reviews and it's the owner response that is most critical in whether I decide to buy). It sounds like you handled it well and will do what you can to prevent it from happening in the future. <br /><br />When I read the title "My Worst Nightmare Came True," I was terrified. I think you could even get a positive review out of it or maybe a neutral and that's not bad at all. <br /><br />Good luck! Even the fact that you sent a thank you card to the buyer is just such good practice. <br /><br />Francinehttps://www.blogger.com/profile/02421627831673753690noreply@blogger.comtag:blogger.com,1999:blog-6289604017126975295.post-90539293022559908862012-12-07T16:33:41.343-05:002012-12-07T16:33:41.343-05:00Awww, Cheskie! I wouldn't worry too much abou...Awww, Cheskie! I wouldn't worry too much about it - you did everything you could both on the front end and the back end of the transaction, and I, as an Etsy buyer, would NOT leave bad feedback for something like this! <br /><br />This should make you feel better - I bought a beaded necklace on VeryJane (a discount group deal website), and when it (finally) came in (she had shipped them once, only to have them returned for insufficient postage), I opened the bubble mailer and beads went EVERYWHERE. TWO of the strands had broken! So I email the seller to tell her, and she sent a mass email letting everyone know she was aware of the problem and would ship a second necklace in a sturdy box for those who received broken necklaces. (Oh, and she had run out of my color, so I had to get a different color...) The second necklace comes in, and guess what? IT was broken!!! Even in a sturdy box!!! I emailed the seller again and told her not to worry about it - between the discount, the two sets of shipping issues, and the breakage, I guarantee she lost a LOT of money on that deal. Most buyers are reasonable... I just felt sorry for her at the end! How awful to deal with something like that and feel like your reputation is tarnished! okhttps://www.blogger.com/profile/00198024563381995854noreply@blogger.com